The 24/7 DL Helpdesk has been incorporated into a sleek, new chatbot! Students and faculty now have 24/7, 365 access to the DL Helpdesk Chatbot* provided by Anthology Helpdesk. This chatbot can assist with technical and log-in issues anytime day or night.

To access this chatbot, click the blue message icon (Amazon Connect/Anthology Helpdesk chatbot icon of a white message bubble on a blue, circular background.) in the bottom right corner of your screen on any page within Moodle. Any requests that the chatbot cannot resolve will be elevated to Anthology's live support agents.


*Disclaimer: Anthology's AI Features powered by Amazon Connect may contain errors or omissions or generate inaccurate outputs. Please ensure users review and validate outputs before use.







Last modified: Tuesday, July 22, 2025, 4:58 PM